Careers / Operations & Customer Success
Client Services Representative
Be the frontline ambassador for our clients by providing exceptional support, troubleshooting platform issues, and offering insightful financial guidance.
- Department
- Customer Success / Operations
- Location
- San Antonio, TX
- Department
- Full-Time
Key Responsibilities
- Serve as the primary point of contact for customer inquiries.
- Provide timely solutions and escalate issues as needed.
- Gather user feedback to help improve the platform.
Qualifications
- Excellent communication skills and a customer-first attitude.
- Prior experience in customer service, preferably in fintech.
- Ability to multitask and thrive in a fast-paced environment.
